At Thompson House, we believe that a successful construction project starts with clear communication and a trusted process. Whether you're building your dream home or expanding your business, our streamlined approach ensures quality, transparency, and satisfaction every step of the way.
Working at your pace, on your terms, and at a price point you’re comfortable with, our initial consultation offers an invaluable opportunity to explore your options. We’ll create an open, transparent atmosphere in the comfort of our office, your home, or business location, allowing you to understand our process. You will get to see where the brain trust lives. This gives us a chance to get to know each other and see if we will be a good fit. It’s a pivotal steppingstone, where light-bulb moments flow, and questions are encouraged.
Once we’ve decided that we like each other and would like to move forward, then we start the process of working out all the details of the design. We’ll work to lay strong foundations, from architectural plans to site plans, elevation drawings to landscape designs, and everything in between. During this process we work out all the details of the design, acquire all the necessary engineering, select all of the products that will go into your home, and get estimates on everything. We provide a detailed estimate with over 100-line items a complete scope of work. At the end of this phase, we will have a completed budget and everything we will need to enter into a build contract and pull a building permit so we can move into the Build phase.
We’ll admit it – we’re tech geeks. Keeping you in the loop, from the first lift of the shovel to the final quality check, we’ll send frequent updates through our cutting-edge 24/7 owner update app, Company Cam. Brimming with photo evidence, in real time, it’s about more than hitting the brakes on guesswork. It’s an opportunity to make last-minute amendments, unlock complete peace of mind, and get involved in the process, feeling the butterflies as your dream home finally comes together. Our team will keep you updated at each phase as your project progresses from beginning to completion.
We practice open book accounting with a thorough estimating process built on an extensive database and hard bids from our subcontractors. The initial estimate that we provide is the basis for cost control and tracking in the field. We also provide clients with regular reporting on their project’s progress. With our estimating capabilities, we are able to discuss options and alternatives to align the build with the client’s budget. Managing schedules, budgets, selections, etc. is a huge part of what we do so we work hard to be the best at it. We've seen many jobs with many unique challenges and scenarios, and with our years of experience, we've built and are always refining our own custom systems to keep our projects organized and efficient.
Approximately two weeks prior to obtaining the certificate of occupancy, we will contact you to arrange the Final Walk-Through and Orientation which will occur after your project is complete. We will walk you through the many features of your new build, familiarize you with the proper operation of the equipment and review the maintenance requirements. This is your chance to go through your project thoroughly. Ask questions! Make sure all items of concern are noted in writing on the Walk-Through form so they can be addressed as quickly as possible. This is important so take your time. Finally, you are on the home stretch! Your builder will be attending to the items noted at the Walk-Through and coordinating all the final touches. The highest priority is making sure that your project is complete, clean and ready for your move-in day.
We work diligently to make sure everything is perfect and functional for you, your family or your business at the time we present you with your keys. It’s time. We won’t just hand over your keys and bid you farewell – ensuring every room is triple-checked, every appliance has become second nature, and every warranty has been placed firmly in your hands, we make move-in day a breeze. Our warranty program will provide you with peace of mind, knowing that we are ready and available to take care of any issues that might arise after move-in. We stand behind our work and want you to trust in the relationship and what we have built together. Our builder’s warranty lasts for one year from the date of issuance of the certificate of occupancy.
Our list of satisfied clients speaks to our work ethic and commitment to making the building process fulfilling. We approach each project with the perspective that each client and project is special, requiring singular commitment and focus. In order to achieve successful results, we believe a successful project begins with:
Pre-project planning meeting | Monthly cost report | Schedule report | Strict fiduciary management of the client’s resources and property Final accounting audit | Frequent communication, in the manner and at time most convenient to the client | Regular project meetings with key subcontractors and vendors | Timely and creative solutions for problems when they arise | Timely attention to post-construction and warranty issues | One year follow up and walk through
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